Terms & Conditions
Last Updated: 1st August, 2025
Welcome to Prana Air. These Terms and Conditions govern your use of our website https://www.pranaair.com and the purchase or use of our products and services. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website.
1. Use of the Website
You may use our Website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations.
- Use the Website for fraudulent or malicious activities.
- Attempt to gain unauthorized access to any portion of the Website or its systems.
- Interfere with the functioning of the Website or its servers.
2. Product Information
We make every effort to ensure that the information, specifications, and pricing of our products are accurate. However, we do not guarantee that descriptions, images, or other content are error-free. We reserve the right to correct any errors or omissions and to update information at any time without prior notice.
3. Orders and Payments
- All purchases made through the Website are subject to product availability and order confirmation.
- Prices are listed in your selected currency and include applicable taxes unless stated otherwise.
- We accept payment through secure third-party gateways. Prana Air does not store your payment information.
- We reserve the right to refuse or cancel any order for reasons including but not limited to: product or service availability, errors in product information, or suspected fraud.
4. Shipping & Delivery
Shipping times may vary based on location and product availability. Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by courier partners or unforeseen circumstances.
5. Return & Refund Policy
We offer returns or exchanges in accordance with our Return & Refund Policy, which can be found here. Please review that policy for detailed information.
6. Warranty
Prana Air products come with a limited warranty, details of which can be found in the product manual or on our Warranty Policy page. The warranty covers manufacturing defects only and does not apply to damage caused by misuse or unauthorized repair.
7. Intellectual Property
All content on this Website including logos, trademarks, product designs, images, text, graphics, and software is the property of Prana Air or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Prana Air shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Website or any of our products or services.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy here to understand how we collect, use, and safeguard your personal information.
10. Third-Party Links
Our Website may contain links to third-party websites. Prana Air is not responsible for the content, policies, or practices of such external sites. Accessing them is at your own risk.
11. Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the Website constitutes your acceptance of the modified Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
13. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Email: [email protected]
Phone No.: +917391873918
Website: https://www.pranaair.com